GUEST INFORMATION

The guest information pack has been put together to provide you with information to make your stay with us most enjoyable, but please do not hesitate to get in touch with any of the team if you need any assistance.

To book a table for lunch or dinner, click here

THE BUILDING

The brewpub on the ground floor has a stunning bar with cosy nooks, large dining room and a gleaming copper microbrewery. The Malt House function room with private bar provides a fantastic space for parties, corporate events and special occasions.

The garden offers Beach Huts, a large covered Pergola for alfresco dining and an outside bar.

 ROOM FACILITIES

Each of our 14 En-suite boutique rooms with their super-comfy mattress and pillows, have rainfall showers, complimentary essential oil-infused shampoo, body wash and body lotion, and hairdryers. (Iron/Ironing Board available on request)

The room temperature is controlled via the thermostat on the radiator.

Please note: our windows have opening limiters on them for the safety of our guests.

The flat screen TV is a SMART TV so you can use screen mirroring from your phone/tablet, or access any of the ‘On Demand’ channels such as Netflix or Apple TV via your normal login details. Please note: our TVs have sound limiters for the comfort of all guests.

Complimentary tea, coffee and biscuits are provided for your enjoyment.

FOOD & DRINK and OPENING TIMES

Breakfast is served downstairs in the brewpub from:

Mon-Fri from 7:30 am until 11:30am

Sat–Sun from 8:30am until 12:00pm

A selection of Teas, Coffees, Juices & Pastries will be available alongside a cooked to order a la carte Breakfast Menu.

Adults – £15.95, Children (under 16) £7.95

Food is served in the brewpub:

Sun-Wed until 9pm

Thur-Sat until 10pm

Our website displays our full range of menus – please scan the QR code to access

The brewpub is open:

Mon–Thurs until 11pm

Fri–Sat until 12:30am

 

Bar service operates:

Sun-Thurs until 11pm

Fri-Sat until 12:30am

 

FOOD & DRINK TO YOUR ROOM

If you would like to order and pay for food and drink to your room, our Team are happy to deliver this during our normal hours of service.  Please click here, insert your room number, and make your selection.

*Please note there will be a £4.00 tray charge for this service

GARDEN

Our beautiful garden, with seating areas and beach huts is open from 9am until 10pm. Garden tables and beach huts can be pre-booked by calling us, booking through the website or asking a member of our team.

FUNCTION ROOM

 Planning a conference, event or meeting? Please speak to the team on site for a tailor-made experience – we’d be happy to book a show round of the Malt House private function room & bar which can host up to 70 guests.

 SECURITY & DOOR LOCKS

The unique PIN code which unlocks your door, and allows automatic check-in, will remain active throughout your stay. Your door also has additional security features: a night latch and a spy hole. You will also be issued with a code which operates the external door to the Brewpub, but please note this code will change weekly on Sundays. The main Brewpub doors will be locked after bar service closes; however guests can use a designated entrance for 24-hour access.

WiFi

To use our FREE WiFi, please log into Brewhouse and Kitchen Guest WiFi and complete your details.   There is no password required.

NIGHT PORTER & EMERGENCY CONTACTS

Night Porter and Out of Hours Contact:  TBC

Hospital:  Royal Bournemouth Hospital  Castle Lane East, Bournemouth, Dorset BH7 7DW.

Emergency Dentists: Damira Southbourne Medical Practice 01202 425616

For urgent or out of hours medical advice:  Dial 111 or use NHS111 online service.

CHILDREN

We welcome children and ask that when staying overnight they are accompanied by an adult at all times. Children are permitted in the Brewpub when dining or attending a function.

 DOGS

 We welcome your canine family in selected rooms (must be pre-booked).  All dogs are not permitted on the bed or furniture.  We provide a complimentary blanket and ask that you use this or your own dog beds on the floor.  All dog mess must be cleaned up from the gardens and placed in ‘poo-bags’ into an outside bin. Dogs must not be left alone in bedrooms for any extended period of time. Guests wishing to dine/have drinks and leave the dog in the room mustremain on our premises and provide a mobile number to the team (on arrival or prior to dining) to enable us to call you should the dog bark and/or cause nuisance to other guests. Any damage caused by your dogs will be fully chargeable.

PLACES TO VISIT/THINGS TO DO AROUND SOUTHBOURNE

If you are tempted to learn how to brew beer, or want to understand more about Beer, Gin, Rum or Beer & Whisky Pairing in our 2-hour masterclasses, we offer experiences every week and we’d love you to join. Please either speak to the Duty Manager or one of Team and we can get you booked in!

There’s so much to see and do in Southbourne; here are just some of our suggestions:

 Award Winning Southbourne Beach just 5 minutes’ walk away

Fisherman’s Walk, Minutes away

Local Southbourne High Street shops

Bournemouth Oceanarium

Bournemouth Gardens

Bournemouth Pier

GETTING AROUND

Town Centre is easily accessible by bus, train, bike and car.

Bus – M2 from right outside the the pub

Train from Pokesdown into Bournemouth approx. 8 minutes

Taxi – United Taxi’s Tel – 01202556677

Airports – Bournemouth Airport, 18 mins by car